“Do What You Say and Say What You Do” — The FTC’s Settlement with Uber

  • Settlement reaffirms the importance for companies to deliver on to the privacy and security promises made to consumers
  • Settlement is yet another reminder of one of the most important components of good data security – controlling access to sensitive information.

The Federal Trade Commission (“FTC”) announced, subject final approval after a 30-day comment period, a consent order with Uber Technologies (“Uber”) settling allegations that Uber misrepresented the extent to which it monitored its employees’ access to personal information about users and drivers and that it took reasonable steps to secure such information.  The consent agreement does not contain monetary penalties, but does prohibit Uber from misrepresenting its privacy and security practices and requires that Uber establish a comprehensive privacy program that includes an independent third-party audit every two years for the next 20 years. The FTC’s complaint highlights practices that the FTC finds fail to provide reasonable security when utilizing the services of a third-party could storage service, Amazon Web Services (“AWS”).

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